Newbury Building Society has enabled safe document sharing and collaboration with hands-on training on Microsoft Teams.
“UpSkill were open, friendly and knowledgeable, the learning was really well balanced and had a great pace. Everyone benefited from the hands-on learning, being able to practice what was being taught was invaluable.”Rich Newport @ Newbury Building Society
Newbury Building Society is a mid-sized financial institution based around the Cotswolds. After implementing Office 365, the HR team were inundated with requests from branches and head office in regards to how to utilise Teams. However, the IT department was worried about the security of any unified communications platform.
UpSkill delivered five ½ day workshops for 80+ staff members. Due to security concerns, the workshops were delivered off-site at Newbury College. We delivered a variety of workshops, depending on the needs of each department. The IT workshop was focused on admin and security, whilst front-line employees from the branch and other groups were based around the messaging, file sharing and collaborative functions like editing excel documents.
The delegates left with a large scale understanding of all facets on the program, from beginner to admin and have begun to utilise all functions on a daily basis, which has led to a seen increase in productivity.