Lloyds Bank Academy Content Creation

The offline content involved live training sessions over 5 subjects and the online content was developed as 15 complementary bitesize modules, accessed through an online portal.

Challenge

The UK is one of the world biggest economies. However there are  11.5 million adults with a digital skills gap. In order to grow the economy and prepare for the future this needs to be addressed.

Both private and government organisations are taking up the challenging and looking at ways to educate and build digital skills across the populace. Lloyds Bank, a key driver of the UK governments digital skills task force, sought to build a scalable pilot program to train and empower jobseekers.

The programme would need incorporate the governments [Essential Digital Skills Framework] to enable the most vulnerable of individuals to participate in and contribute to the digital world of today and tomorrow.

Solution

Leveraging UpSkills experience, in building training programs for wide and varied audiences, specifically focused on employability. Our learning team was perfectly placed to build a programme that would support individuals to improve their digital skills. The focus was on jobseekers in the Greater Manchester area.

We created a blended learning approach based on the Essential Digital Skills Framework, in the form of both online and offline content. The offline content involved live training sessions over 5 subjects and the online content was developed as 15 complementary bitesize modules, accessed through an online portal. Our training covered topics such as ‘Preparing for A Digital Workplace’, ‘Improving your CV’ and ‘Using Email in the Workplace’. Each face to face session included a mix of practical tasks as well as demonstrations, allowing participant to build skills they could use immediately.  

Results

As a result of the initial pilot the Lloyds Bank Academy has taught almost 500 people online and 80 in person. Some of which have already found work as a direct result of the programme. Phase 2 of the pilot kicks off on the early 2019 aiming to reach an even wider audience in the Manchester area and hopefully beyond.

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